You will receive a confirmation email from eBaskat after your order is approved. Once the order is confirmed it is processed immediately. After the order is processed, it may be difficult to change or cancel your order.


It usually takes about 1-5 business days for your order to be processed. You will receive an update if the processing is delayed.

Delivery Delay

Due to the ongoing COVID-19 Pandemic, it may take longer for you to receive your order. We will do our best to deliver your order in a timely manner. You can track your order via the confirmation email.


eBaskat offers free standard delivery to the EU and the USA. Please choose your preferred shipping method at checkout. Shipping Times (not including processing time)

Shipping Method:Shipping Times (not including processing time)Standard Shipping::  15-20 business daysExpress Shipping:10-15 business days


Your tracking number and a link to the express company's website will be sent by email once the order is shipped. You can also track it in a user account on eBaskat. We will also email you if there is a failed delivery. If there is no receipt or delivery within 1 month of shipment, please contact us and our representative will solve this problem within 24 hours. Note that requests submitted after 1 month of shipment will not be accepted.

Important Notice

Due to the gradual lengthening of customs clearance times and more stringent security checks, please be aware that shipping times have been extended. In addition, in order to guarantee the quality of our products, our professionally trained technicians carry out strict internal quality control checks on all products and packages to ensure that your items arrive in excellent condition.